Letting and property management
Find a tenant, collect the rent, or hand us the whole job. Choose the level of help that suits you.
Our services
Fees are shown including VAT where it applies.
| What's included | Let only | Rent collection | Fully managed |
|---|---|---|---|
| Rental valuation | Yes | Yes | Yes |
| Photos, floor plan and portal advertising | Yes | Yes | Yes |
| Accompanied viewings | Yes | Yes | Yes |
| Tenant referencing and Right to Rent checks | Yes | Yes | Yes |
| Tenancy agreement and deposit registration | Yes | Yes | Yes |
| Monthly rent collection and statements | No | Yes | Yes |
| Arrears chasing | No | Yes | Yes |
| Safety certificate reminders and renewals | No | No | Yes |
| Repairs and maintenance, with approved contractors | No | No | Yes |
| Regular inspections | No | No | Yes |
| Check-in, check-out and deposit returns | No | No | Yes |
| Fee | Ask us | Ask us | Ask us |
Our full schedule of landlord fees is available on request and is confirmed in writing before you instruct us.
What landlords in England must have in place
We check these before a tenant moves in. On our fully managed service, we keep them up to date.
- Gas safety certificateChecked every year by a Gas Safe registered engineer, with a copy given to the tenant.
- Electrical safety report (EICR)Inspected at least every five years, with a copy given to the tenant.
- Energy Performance CertificateValid certificate, with a rating of E or above for new and existing lets.
- Smoke and carbon monoxide alarmsA smoke alarm on every storey, and a CO alarm in any room with a fixed combustion appliance.
- Deposit protectionProtected in a government-approved scheme within 30 days, with the prescribed information given to the tenant.
- Right to Rent checksEvery adult tenant's right to rent checked before the tenancy starts.
- Property licenceMany East London councils, including Newham, run property licensing schemes. We'll check whether yours needs one.
- Written tenancy termsTenancy terms set out in writing, in line with the Renters' Rights Act.
The Renters' Rights Act
The Act's first phase came into force in England on 1 May 2026. It's the biggest change to private renting in decades, and it applies to existing tenancies as well as new ones.
More changes are due in later phases, including a new private rented sector database that landlords will need to register on, and a landlord ombudsman. We'll keep our landlords up to date as dates are confirmed.
What changed on 1 May 2026
- Section 21 "no-fault" evictions ended. Landlords now need a Section 8 ground, such as selling, moving in or rent arrears, to regain possession.
- Assured shorthold tenancies became periodic, with no fixed end date. Tenants can leave with two months' notice.
- Rent can go up once a year, using a formal notice. Tenants can challenge an increase at a tribunal.
- Rental bidding is banned, and rent in advance is limited.
- Landlords can't refuse tenants because they have children or receive benefits, and must consider requests to keep a pet.
What could your property let for?
Book a free rental valuation and we'll talk you through the market and your options.